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Privacy Policy

Privacy Policy

We are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect your data.

Last updated: August 2024

Company Identity

Legal Name: CV Iffah Teknologi

Brand: Ifative

Address: Batam, Indonesia

Email: hi@ifative.com

1. Information We Collect

We collect information that you provide directly to us, including:

  • Full name and contact information (email, phone number)
  • Company name and business information
  • Project details and service requirements
  • Communications you send to us
  • Technical information such as IP address and browser data

2. How We Use Information

We use the collected information to:

  • Provide services and support you request
  • Communicate with you about projects and services
  • Process consultation requests and proposals
  • Improve service quality and user experience
  • Send relevant information about our services
  • Comply with legal obligations and regulations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • With your explicit consent
  • To service providers that assist our business operations
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety or that of others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Data encryption during transmission and storage
  • Restricted access to authorized personnel only
  • Regular system security monitoring
  • Regular data backups and recovery procedures
  • Security training for all employees

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the requested services
  • Fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Data will be securely deleted when no longer needed, unless required by law to retain it longer.

6. Your Rights

You have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain data processing
  • Request data portability in a readable format
  • Withdraw consent at any time

To exercise these rights, please contact us using the contact information below.

7. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to:

  • Improve website functionality and performance
  • Analyze usage patterns and user preferences
  • Provide personalized content
  • Remember your preferences and settings

You can configure your browser to refuse cookies, but some website features may not function optimally.

8. Third-Party Services

Our website may integrate third-party services such as:

  • Google Analytics for website analytics
  • WhatsApp for direct communication
  • Web3Forms for contact form processing
  • Social media platforms for content sharing

These services have their own privacy policies governing the collection and use of your data.

9. Policy Changes

We may update this privacy policy from time to time to reflect changes in:

  • Our data handling practices
  • Legal and regulatory requirements
  • New features and services

Significant changes will be communicated through the website or email. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Email: hi@ifative.com
Address: Batam, Indonesia
WhatsApp: +62 858-8814-1448

We will respond to your request within 30 days or as required by applicable law.